Text Messaging Policy

HDM Communities may send text messages to the mobile number you provide when requesting help. This policy explains the types of messages, consent, and how to opt out.

• Service messages — about your specific request, such as confirming details, scheduling, and completion updates. Sent only with your recorded service text consent.
• Marketing messages — promotional offers and updates. Sent only with your separate marketing text consent.

You provide consent through the optional, unchecked checkboxes on our request form. Service text consent and marketing text consent are separate — one does not imply the other. Submitting a request is possible without any text consent. Consent is not a condition of purchase.

SMS consent information is kept protected and separate from provider referrals. We do not share your text-messaging consent or mobile marketing preferences with network providers.

Message frequency varies based on the type of message and your request. Service messages are typically sent around scheduling and completion of your request. Marketing messages, if you opt in, are sent occasionally.

Message and data rates may apply. Check with your mobile carrier for details.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP. You may also contact us using the details below to change your preferences.

For information about how we handle your information, see our Privacy Policy.

We may update this policy from time to time. The effective date above reflects the most recent version.